Effective Date: 01/14/2022
What Information We Collect
The information we collect on the Website generally falls into the following two categories: Personally Identifiable Information and Non-Personally Identifiable Information.
Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. In general, you can visit our Website without telling us who you are or sharing any Personally Identifiable Information about yourself except as follows. Refined Labs only collects Personally Identifiable Information about you if you choose to share it with us. Personally Identifiable Information may include, but is not limited to, your name, social security number, e-mail address, physical address, phone number, employer, and job title. We request Personally Identifiable Information when you request information or correspond with us. You may also choose to provide Personally Identifiable Information by contacting an individual Refined Labs employee via an email address provided in a hyperlink. It will be clear when you are on a part of our Website that requires personal information, because we will ask you for it.
Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. The non-personally identifiable data we may collect when you visit our Website may include the Uniform Resource Locator (“URL”) of the Web site that you came from before visiting our Site, which pages you visit on our Site, which URL you next go to, which browser you used to come to our Site, your Internet Protocol (“IP”) address, and any search terms entered on our Site. This information is collected via computer code sent to your computer (commonly referred to as a “cookie”). The cookie will not expire, unless you manually delete it or set your browser to reject it. If you do not accept the cookie, however, you may have difficulty navigating our full Website.
We do not connect the Personally Identifiable Information and Non-Personally Identifiable Information we collect on our Website.
Why We Collect Information About You
Our primary goals in collecting information are to provide clients and potential clients with superior service and to provide all visitors a smooth, efficient, and personalized experience while using our Website. For example, if you request information on our Website, we use your Personally Identifiable Information to provide the requested information.
We may use some Personally Identifiable Information for services regarding updates, news, conferences, or other information, which we deem to be important to our visitors. If you provide Personally Identifiable Information to us in the context of an event Refined Labs sponsors with another company, you may also be providing the Personally Identifiable Information to the co-sponsor.
We may also in limited circumstances share Personal Information with government authorities or others as required to protect the interests of Refined Labs or others, as necessary in connection with the sale or transfer of all or a portion of the business, or as required by applicable law or court order.
We may use Non-Personally Identifiable Information on an aggregated basis to analyze customer behavior to help us understand how visitors use our Website and to measure interest in the various pages. We may use this information to improve the content of our Website, and/or to make our Website easier to use.
Links to Other Websites
We employ commercially reasonable security measures to reduce the risk of unauthorized access to your Personally Identifiable Information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our Website, and you do so at your own risk. Once we receive your transmission, we will do our best to protect its security on our systems.
We urge you to keep any password(s) used in a safe place and not to divulge it to anyone. Also remember to sign off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.
We are committed to complying with the Children’s Online Privacy Protection Act (COPPA). Our Website is not directed to children under the age of 13, and we do not knowingly collect Personally Identifiable Information from children under the age of 13. If we receive Personally Identifiable Information that we discover was provided by a child under the age of 13, we will promptly destroy such information. Schools and parents should supervise their children’s online activities and consider the use of other means to provide a child-friendly, online environment. If you would like to learn more about COPPA, visit the Federal Trade Commission home page at http://www.ftc.gov.
Application of United States Laws
Our Website is based on computers located in the United States. Your Personally Identifiable Information will be used and stored in the United States, where data protection and privacy regulations may differ from the level of protection as in other parts of the world, such as in Mexico, Canada and the European Union.
How to Contact Us
Consent and Revisions
4040 East Camelback Road, Suite 140 | Phoenix, AZ 85018
Phone (602) 237-5366
Fax (602) 237-5426